Lead Care Manager - Low Desert

Lead Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN) Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program. This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across Low Desert regions. Key Responsibilities Serve as the primary point of contact for members and coordinate their care Develop and manage personalized care plans with members and providers Collaborate with healthcare teams and community resources Support members through education, advocacy, and engagement Identify and address gaps in care Maintain accurate, timely documentation Requirements Experience in care or case management (community-based preferred) Knowledge of Medi-Cal and ECM strongly preferred Strong communication and interpersonal skills Ability to work in a team-oriented environment Willingness to travel within Orange County Bilingual (English/Spanish) preferred Benefits Medical, dental, and vision insurance Paid time off + holidays Competitive pay + quarterly bonuses Hybrid work flexibility Growth and advancement opportunities Be part of a mission-driven team making a real difference. Apply today!