Lead Care Manager

Essential Duties

• Engages eligible ECM patients and offers and/or facilitates care management services where the patient lives, seeks care, or finds most easily accessible.
• Counsels and educates patients on self-management skills and/or recruits support from a caregiver/family member to support the accomplishment of the Care Plan.
• Supports health behavior change utilizing motivational interviewing and trauma informed care practices.
• Makes regular contact with enrolled patients that includes at least one in-person encounter per month.
• Monitors treatment adherence and regularly initiates or participates in case conferences with providers and/or ECM Clinical Consultants.
• Coordinates with hospital staff on discharge plan and with other transitional care as feasible.
• Documents care management encounters in the Electronic Health Record (EHR) with the appropriate billing codes.
• Supports the completion of ECM monthly reports for each Health Plan.
• Performs other duties as assigned.

Position Requirements

• Bachelor Degree required
• Two years of experience in community health or social service setting required
• Case management / care coordination experience
• English and Spanish fluency required
• Proficiency in Microsoft Office Suite products
• Ability to travel locally to Eisner Health sites and communities where ECM patients live
• Must be able to work in interdisciplinary team setting
• Effective communication and interpersonal skills
• Experience with Electronic Health Records preferred

Benefits

• PTO Accrual rate of 7.08 hours per pay period (26 pay periods per year)
• 9 Paid Holidays
• 40 hours of paid Jury Duty time per year
• Medical, Dental, & Vision insurance (PPO option available)
• Health Insurance subsidy
• Flexible Spending Accounts (Healthcare, Dependent Care, & Transportation)
• Employer-Sponsored life insurance & long term disability
• 30 covered visits for Chiropractic or Acupuncture visits
• 401k retirement plan with a 3% employer contribution
• Tuition reimbursement
• Parking or Public Transportation Reimbursement
• Mileage reimbursement for eligible business-related travel