Lead Business Intelligence Analyst

About the role

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Responsibilities

• Own and manage ADSD dashboards and reporting tools including Dealer Profile, Must Wins, and Distribution Services Division (DSD) dashboards.
• Align with and support other DSD’s on governance of global reporting tools such as Global Dealer Scorecard, and DSD dashboards.
• Design, build and enhance dashboards, reporting tools, and AI agents to support leadership reporting and operational decision-making.
• Serve as a data owner for key ADSD performance metrics, ensuring data integrity and accuracy.
• Support various leadership levels within ADSD including Distribution Directors, Vice Presidents of Distribution, and other business leaders to align on metric definitions and reporting standards.
• Lead metric rollouts, updates, and calibration processes across enterprise reporting platforms.
• Support COE teams and ADSD field teams (MSOR’s, PSOR’s, DDR’s, etc.) with insights requests.
• Perform additional duties assigned to support evolving business needs.

Requirements

• Accuracy and Attention to Detail
• Effective Communications
• Business Data Analysis
• Business Assessment
• Requirements Analysis
• Technical Writing/Documentation
• Product Design & Development
• Research Analysis

Qualifications

• Bachelor’s degree preferred; relevant professional work experience may be considered in lieu of formal degree.
• Experience with business intelligence tools (e.g., Tableau, Power BI, Snowflake, Alteryx, or similar).
• Experience with AI tools (e.g., Sidekick, Microsoft Copilot Studio, Github Copilot).
• Strong understanding of data modeling, SQL, or analytics workflows.
• Experience with enterprise data systems and dashboard reporting environments.

Skills

Not specified

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Pay

$128,470.00 - $192,710.00

Schedule

Working onsite five days a week.

Location

Irving, TX (United States); Peoria, IL (United States)

Travel

Up to 25% (Domestic/International)

Work Authorization

US Work Authorization Sponsored

Relocation

Relocation Assistance Offered

Application Instructions

Not specified