Lead Business Execution Consultant - Unsecured Lending Operations

About the role

Wells Fargo is seeking a Lead Business Execution Consultant for Unsecured Lending Operations (ULO). This role is responsible for developing and advancing leader and employee enablement capabilities across ULO, with particular focus on strengthening managers' ability to lead, coach, develop talent, manage change, and drive consistent business execution. The position will establish and govern leader and coaching standards, strengthen core manager routines, translate business priorities and performance needs into scalable enablement strategies, and assess the effectiveness and business impact of those strategies, in alignment with Global Operations Standards. The role will partner with senior leaders and cross-functional teams to strengthen leader effectiveness, improve coaching capabilities, support organizational change, and provide practical tools and resources that help leaders drive consistent business execution. The role will also support ULO's evolving ways of working by helping leaders effectively adopt AI, automation, continuous improvement practices, and other capabilities that improve workforce productivity and prepare leaders and employees for changes in how work is performed.

Responsibilities

• Develop and execute ULO's leader and employee enablement strategy and roadmap, translating business priorities, performance needs, and organizational objectives into scalable capability-building programs, resources, and solutions.
• Assess, establish, and strengthen core manager routines and operating practices, including coaching, huddles, employee development, inspection, and other routines that improve leader effectiveness, accountability, and execution, consistent with Global Operations standards.
• Establish and govern coaching and leader-effectiveness standards, frameworks, tools, and practices; assess coaching quality and adoption and identify opportunities to improve leader capability, performance consistency, and business outcomes.
• Serve as a trusted advisor and strategic partner to senior leaders and cross-functional teams, using business results, performance trends, leader and employee feedback, and capability assessments to identify root causes, distinguish capability gaps from process, technology, policy, or operating model challenges, and prioritize enablement opportunities most likely to improve business outcomes.
• Design and deliver scalable leader and employee enablement solutions, including learning experiences, workshops, playbooks, toolkits, communications, and other development resources.
• Establish success measures and key performance indicators to evaluate capability improvement, adoption, behavior change, leader effectiveness, and business outcomes; use results to continuously improve enablement strategies.
• Manage leader enablement initiatives from strategy through implementation, including priorities, roadmaps, dependencies, governance, and sustained adoption.