Lead Budtender - Kalamazoo

Position Summary

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales‑floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead oversees shift team members and sales‑floor operational efficiencies while on shift.

Responsibilities

• Daily tasks: The exact work you do.
• Leadership Responsibilities: Ensuring 25+ team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales Expertise: Coaching and giving sales feedback to the team on their shift, while encouraging improvement of location metrics.
• Inventory Control: Coaching team members to appropriately scan out products to help reduce shrinkage.
• Floor Operations: Manage daily store openings and closings, cash reconciliation, point‑of‑sale (POS) systems, and discount codes.
• Compliance: Understanding Michigan compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: Improving sales consistently month over month; educating the team on expected sales metrics; reducing aging and expiring products.
• Supervisory Responsibilities: Budtenders and back‑of‑house (BOH) clerks.

Qualifications

• 1‑2 years in the cannabis industry.
• Leadership background for large teams; cannabis leadership a plus.
• Experience in sales preferred.
• Must be 21+ years of age and pass a background check.

Physical Requirements

Sitting, standing, walking, and climbing for long periods of time.

Work Environment

• The environment can be loud.
• Fast‑paced and energetic.
• The floor features specialized product displays (flower, edibles, concentrates).
• Staff must be adaptable to busy rushes; wait times and long lines are common during peak hours.

Equal Opportunity Employer

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.