Lead Base Area Operator

Job Summary

Create Your Experience of a Lifetime! Come work and play in the mountains!

Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

• Directly supervise frontline crews including: orientation and training, conflict resolution, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings, and regular one-on-ones with Lead Hands.
• Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
• Understand and safely operate all aspects of the cleaning, roads & parking and snow clearing operations.
• Work effectively with other department’s mountain-wide as part of a large and diverse team.
• Relay work orders, respond to complaints, adhere to preventative maintenance programs and monitor quality of cleaning, reporting to higher management.
• Assist with successful organization of waste/recycling depots and bear-proof bins.
• Ensure proper and complete documentation of all frontline duties performed, reporting any personal incidents or damage involving a company vehicle/equipment to department managers.
• Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment (Snowplow, Snow Blower, Bobcat, etc.) and providing a safe environment for guests and staff.
• Assist with the selection, training and development of staff, exceeding present standards.
• Understand operational procedures and maintenance for all janitorial equipment.
• Set an excellent example and strive to improve safety, service and job satisfaction.

Job Requirements

• Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
• A strong knowledge of Microsoft Office platforms required.
• Exceptional organizational skills and ability to work under pressure.
• A keen eye for detail required.
• Problem solver, self-motivated/self-directed.
• The ability to work both independently and part of a team.
• Strong communication skills.
• Required to complete a satisfactory criminal record check.
• Operating a vehicle is an essential function of this position and will require the applicant to meet the minimum requirements of the WB Driver’s Standards Policy – Valid BC driver’s license and clean abstract.
• Preferred Post-secondary education an asset.
• Proven leadership skills, planning, ability and vision.
• Previous cleaning experience and employment a strong asset.
• First Aid trained an asset.
• Mental Health First Aid trained an asset.

Job Specifications

• Starting Wage: $22.00/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time
• hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes