Lead Barista

About the role

Rosewood Mini Market is seeking a Lead Barista who can demonstrate exceptional skill and leadership in the coffee service industry. This position requires a minimum of 2 years of barista experience and a strong background in espresso and brewing techniques.

Responsibilities

• Prepare and serve a full range of hot and cold coffee and espresso beverages to a consistently high standard
• Operate and maintain all coffee equipment; espresso machines, grinders, brewers with expertise and care
• Ensure every drink that leaves the bar meets Rosewood's quality standard, every single time
• Stay knowledgeable about the full menu and make confident, thoughtful recommendations to customers
• Train, mentor, and support junior baristas - setting a high bar and helping others rise to meet it
• Lead opening and closing responsibilities, ensuring the bar is set up for success at the start of every shift and properly closed at the end
• Manage inventory, monitor supply levels, and assist with ordering to keep the program running smoothly
• Step up in the absence of management and keep operations on track
• Model the attitude, work ethic, and customer care you expect from the team around you
• Greet every customer warmly and create a welcoming, memorable experience at the counter
• Take orders accurately and process payments through the POS system
• Keep the bar, counter, and surrounding area clean, organized, and inviting at all times
• Communicate through company-designated platforms including Homebase and email

Requirements

• Minimum 2 years of barista of coffee shop experience
• Prior lead, shift supervisor, or training experience strongly preferred
• Demonstrated proficiency with espresso machines, grinders, and commercial brewing equipment
• Ability to consistently produce high-quality beverages
• Experience with opening and closing procedures
• Comfortable managing inventory and communicating supply needs
• Ability to train, coach, and hold team members accountable
• Strong communication skills and professional demeanor

Qualifications

• A genuine passion for coffee, hospitality, and doing things the right way