Lead Baker - Full Time

All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Positions must be performed in accordance with team and store Standard Operating Procedures and support WFM core values and goals.

Responsibilities

• Mixes, divides, shapes, proofs, and bakes bread and other bakery products to approved Whole Foods Market specifications.
• Maintains accurate mix times, temperature logs, and production records.
• Develops, adjusts, and communicates daily production schedules with other bakers and team members.
• Ensures consistency of daily production in terms of quantity and quality of finished products.
• Routinely assesses production outcomes to maintain Enterprise scratch bread program quality.
• Prepares, packages, weighs, and prices products for sale.
• Monitors product quality and freshness, ensuring proper product rotation.
• Models and delivers outstanding customer service.
• Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery programs to maintain consistency and quality standards.
• Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs in a timely and effective manner, and models suggestive selling techniques.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; ensures equipment is maintained in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.
• Utilizes proper production tools and reporting to maximize sales and reduce shrink.
• Supports training and onboarding of bakers within the home store and other locations.

Requirements

• 14+ months of retail experience.
• Thorough product, production, and equipment knowledge for all bakery production items, especially scratch bread.
• High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
• Ability to follow a production schedule and prioritize tasks.
• Ability to follow a recipe.
• Ability to identify and troubleshoot bread production issues and provide appropriate solutions.
• Ability to visually examine products and assess quality for freshness.
• Basic math skills for recipe conversions and modifications.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Basic Microsoft Excel skills.

Physical Requirements

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32°F (freezing), 32-40°F (refrigerators), >90°F.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Pay

The wage range for this position is $20.00 - $30.20 per hour, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits," including:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health and wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined under the terms of the applicable plan at the date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).