Lead

About the role

The Lead plays a pivotal role on the management team in driving performance, fostering a positive and inclusive store culture, and ensuring exceptional customer experiences at every touchpoint. This position requires a combination of hands-on leadership, strong work ethic, operational knowledge, and a passion for cannabis education and outstanding customer service.

Responsibilities

• Team and Leadership Assists in training and development of the staff, building daily huddles and zone charts, and generally motivating the team towards achieving goals.
• Sets an example of leadership for other aspiring team members by showing up in uniform, being timely, creating memorable experiences for customers, and role modeling the company way.
• Leads and assists in staff coaching and setting standards of success for every team member.
• Assists the management team in all day-to-day leadership functions and store maintenance.
• Supports team morale, inclusion, and professional growth.
• Participates in store events, promotions, and team-building efforts.
• Embodies and promotes the company’s core values and mission.
• Revenue and Business Leadership Leads and assists in meeting all revenue and sales expectations by sharingcommunication from the management team and keeping other team members apprised of all critical business communication.