Lead AR/Credit Representative

About the role

We are hiring a Lead Accounts Receivable/Credit & Collections Representative to join our Accounting team! This role plays a crucial role in overseeing our accounts receivable operations and international credit control processes.

Responsibilities

• Lead and mentor AR staff, providing guidance and support that elevates the entire department's performance and builds lasting expertise within our organization.
• Manage the daily flow of cash application, download incoming daily cash reports from payment and banking portals, assist other AR representatives in posting cash, upload and apply weekly warranty credits to corresponding open items on all accounts, and ensure all AR adjustments comply with corporate policies with appropriate approval signatures.
• Take responsibility for daily approval and holds of all international orders within SharePoint and Navision (company ERP), manage collection activities on international customers including account reconciliation, billing discrepancy resolution, negotiating with past-due accounts, maintain AR aging of all international accounts, and recommend payment terms and credit limit adjustments to the Sr. Credit Manager as needed.
• Correspond daily with international customers and sales teams regarding prepayments and past-due payments, serve as the liaison between intercompany accounts in Belgium and the United Kingdom for AR transfers and adjustments, and communicate with management via email and Teams regarding identified issues and recommendations.
• Prepare comprehensive reports on accounts receivable status, aging reports, and cash flow forecasts that guide executive decision-making and drive business growth.
• Identify and implement process improvements that streamline AR and credit operations, maintain the Wells Fargo factoring account including communications and reconciliations, ensure adherence to accounting principles, regulations, and internal policies, and collaborate with other departments such as sales, customer service, and legal to address issues and ensure accuracy.

Requirements

• Associate degree in Accounting, Finance, or related field and 5+ years of experience in Accounts Receivable and International Credit & Collections is required.
• Experience with advanced accounting software and ERP systems.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) with advanced Excel skills.
• Excellent communication and interpersonal skills with the ability to interact effectively with customers, sales teams, and all organizational levels.
• Strong analytical and problem-solving abilities with experience analyzing financial data and providing actionable insights.
• Self-starter with proven track record of multi-tasking abilities and strong critical thinking skills.
• Experience working in a manufacturing environment supporting organizations with $20M+ in annual revenue strongly preferred.

Qualifications

• The employee must be able to work in a fast-paced financial environment that requires multi-tasking and interface with a variety of individuals including co-workers, internal departments, customers, international partners, vendors, and management.

Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced financial environment.
• Experience with advanced accounting software and ERP systems.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Benefits

• Exceptional health and wellness benefits.
• Paid time off.
• Company bonus.
• Profit sharing.
• 401k match.
• Education assistance.

Pay

Hiring Range: $26.25 - $41.00

Schedule

Shift 1 (United States of America)

Full time