Lead Appointment Generator - Cumberland

What's In It For Me

• Competitive hourly pay starting at $20.00 per hour
• Performance-based incentives and earning opportunities
• Generous Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Additional benefits including FSA, Employee Assistance Program (EAP), Legal Services, and Identity Theft Protection
• Comprehensive onboarding and ongoing training
• Career growth opportunities within a growing organization
• Fun, team-oriented, and supportive work environment

What Will I Do?

• Represent Coolray professionally at retail partner locations and special events
• Engage customers in friendly, informative conversations about their home comfort and service needs
• Educate customers on Coolray's HVAC, plumbing, electrical, and home service offerings
• Generate interest and schedule appointments for in-home consultations
• Qualify customer needs and accurately capture contact information
• Maintain a positive, energetic presence while promoting company services
• Build strong working relationships with retail store leadership and staff
• Meet or exceed appointment-setting and lead generation goals
• Attend required meetings, training sessions, and team events
• Uphold company values while delivering an exceptional customer experience

Do I Have What It Takes?

• Previous retail, customer service, sales, hospitality, or promotional experience preferred but not required
• Outgoing, friendly, and confident personality
• Strong communication and interpersonal skills
• Self-motivated with a positive attitude and strong work ethic
• Comfortable initiating conversations with customers
• Able to work independently and stay engaged throughout the shift
• Reliable transportation
• Ability to use a smartphone, email, and text messaging for scheduling and communication
• Willingness to learn and grow within the home services industry