Lead Application Administrator - Corporate Systems

About the role

The Lead Application Administrator oversees the application administration function, driving strategic initiatives, standardizing configurations, and ensuring scalability and security across platforms.

Responsibilities

• Develop, standardize, document, and hold other administrators to account for best practices and operating procedures
• Oversee the configuration, deployment, and maintenance of product-related systems and applications
• Proactively implement systems and processes ensuring applications operate within expected SLAs for performance, availability, and security
• Provide user training, documentation, and change management support to improve adoption and system usage
• Foster relationships with key business partners to identify pain points, validate concerns through audits, and assess impact
• Collaborate with product vendors, project managers and development teams to implement system enhancements and new features
• Identify opportunities to improve system performance and efficiency
• Analyze feedback from users and stakeholders to drive system improvements
• Design and implement automation for routine administrative tasks and workflows
• Manage the integration of product systems with other enterprise applications, ensuring seamless data flow via API’s and automation tools
• Partner with QA, Integration, Release Management, and other IT functions to advance maturity of associated processes
• Lead system upgrades, migrations, enhancements, and new feature deployments while ensuring minimal downtime
• Advise business and technology stakeholders on application configuration optionality relative to expected project outcomes
• Communicate technical issues in business terms and provide status updates with contingency options

Requirements

• 10+ years of professional IT experience, including 7+ years supporting enterprise workforce and HR systems in complex, multi-site environments
• Workday Platform Administrator or equivalent certification to support experience in other Workforce platforms
• Hands-on administration and configuration experience with Workforce Management platforms such as Kronos (UKG) or Workday, including Time & Attendance, Scheduling, Absence Management, and Labor Management modules
• Responsible for day-to-day system administration, including security role configuration, pay rule maintenance, accrual updates, business structure changes, and system parameter management
• Deep knowledge of SaaS and on-prem application architecture and security
• Experience supporting payroll integrations, ensuring accurate time capture, overtime calculations, holiday rules, shift differentials, and compliance with federal and state labor regulations
• Hands-on experience troubleshooting integrations and data flows, including inbound/outbound interfaces between WFM systems and ERP platforms (e.g., Oracle EBS, SAP) using middleware tools such as Informatica, APIs, or flat file transfers
• Strong analytical and troubleshooting skills, resolving timecard discrepancies, integration failures, scheduling conflicts, and reporting inaccuracies
• End to end functional knowledge of procurement, invoicing, and expense management workflows

Qualifications

• Deep knowledge of SaaS and on-prem application architecture and security
• Experience supporting payroll integrations, ensuring accurate time capture, overtime calculations, holiday rules, shift differentials, and compliance with federal and state labor regulations
• Hands-on experience troubleshooting integrations and data flows, including inbound/outbound interfaces between WFM systems and ERP platforms (e.g., Oracle EBS, SAP) using middleware tools such as Informatica, APIs, or flat file transfers
• Strong analytical and troubleshooting skills, resolving timecard discrepancies, integration failures, scheduling conflicts, and reporting inaccuracies
• End to end functional knowledge of procurement, invoicing, and expense management workflows

Skills

• Hands-on administration and configuration experience with Workforce Management platforms such as Kronos (UKG) or Workday
• Experience supporting payroll integrations, ensuring accurate time capture, overtime calculations, holiday rules, shift differentials, and compliance with federal and state labor regulations
• Hands-on experience troubleshooting integrations and data flows, including inbound/outbound interfaces between WFM systems and ERP platforms (e.g., Oracle EBS, SAP) using middleware tools such as Informatica, APIs, or flat file transfers
• Strong analytical and troubleshooting skills, resolving timecard discrepancies, integration failures, scheduling conflicts, and reporting inaccuracies
• End to end functional knowledge of procurement, invoicing, and expense management workflows

Benefits

• Medical, dental and vision coverage including life and disability insurance
• Paid time off, paid holidays
• 401(k) plan

Pay

Min-Mid $95,000.00 - $125,000.00

Schedule

Full-time