Lead Analytics Consultant, Real World Data Insights (Post-sale)
About the role
As a Lead Analyst, Real World Data (RWD) Insights, you will serve as a strategic partner to clients and internal teams, leveraging deep expertise in healthcare data analytics to drive complex, high-impact real-world data (RWD) solutions. You will work at the intersection of healthcare data and client partnership, translating complex RWD into clear, actionable insights for life sciences and technology companies. Success in this role requires deep subject matter expertise in real world data, exceptional communication skills, and a genuine interest in building trusted client relationships.
Responsibilities
- Serve as the primary point of contact for one or more of HealthVerity clients, providing expert post-sale support across their RWD use cases.
- Build deep, trusted relationships with stakeholders across data, analytics, and research functions.
- Respond to client data questions with accuracy and clarity, triaging issues and driving them to resolution.
- Proactively communicate insights, updates, and best practices to help clients maximize value from HealthVerity data assets.
- Translate complex needs and methodologies into clear, actionable guidance for clients’ cross-functional stakeholders.
- Lead client trainings, standardize analytic guidance, and document use case support in the post-sale phase.
- Proactively anticipate the client’s evolving data needs by monitoring their pipeline, research activity, and emerging use cases and routing expansion signals to Sales.
- Develop and maintain training materials, documentation, and reference guides tailored to the client’s specific use cases.
- Work cross-functionally with sales and data delivery teams to drive operational processes and support best practices to deliver data licensing projects on time and with accuracy.
- Mentor junior team members, focusing on improvement initiatives, collaboration and innovation.
Qualifications
- Graduate degree in Epidemiology, Biostatistics, Clinical Informatics, or related field.
- At least 4 years of direct client-facing experience in a healthcare analytics, life sciences, technology, or biotechnology context, with demonstrated ability to manage and grow client relationships.
- Healthcare data expert across various data types (e.g. open/closed claims, inpatient/ambulatory EMR, commercial labs, social determinants, etc.) and codified healthcare data standards (e.g. ICD, CPT, HCPCS, CVX, LOINC, NUCC, NPPES, etc.).
- Proficient in SQL or Python, programming against large relational databases leveraging interoperably-linked, patient-level data at scale.
- Experience evaluating fit-for-purpose data and implementing research protocols.
- Strong presentation and communication skills, with the ability to translate complex data concepts for technical and non-technical audiences alike.
- Experience applying RWD to specific healthcare and life sciences-related research questions and use cases, such as RWE/epidemiology, HEOR, R&D, commercial, public health.
- Direct experience working with teams at technology or life science organizations (e.g., HEOR, medical affairs, commercial).
- Highest level of integrity and ethics, with a commitment to maintaining confidentiality and protecting sensitive information.
Skills
- Exposure to a wide range of healthcare industry business segments (pharma, technology, government, consulting, healthcare payer/provider).
- Experience working directly with pharmaceutical, biotech, or technology companies in a post-sale capacity.
- Experience planning and executing training and development programs against a long-term roadmap, preferably within the scope of a large enterprise life sciences contract.
- Skilled at educating, presenting, and demonstrating analytical concepts to internal and external audiences.
- Strong communicator (both verbally and in writing) with the ability to translate client needs into actionable data insights.
- Commitment to personal and professional continuous development.
- Ability to travel occasionally to HealthVerity HQ (Philadelphia, PA).
Benefits
Base salary for the role is commensurate with experience and can range between $150,000 - 190,000 + annual bonus opportunity. Hiring Locations Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area. For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning. Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states: CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.