Lead Analyst - MA CIAC Policy & Procedure

About the role

The Lead Analyst – MA CIAC Policy & Procedure provides technical leadership for Massachusetts electric and gas connections, focusing on how customer construction costs are calculated and applied when new utility assets are added. This role ensures CIAC governance aligns with Massachusetts regulatory requirements, National Grid policies, and rate case obligations, while maintaining consistency with CIAC governance frameworks used across jurisdictions, including New York.

Responsibilities

• Provide lead-level ownership of MA CIAC policy, procedures, and governance for electric and gas.
• Chair the MA Electric and MA Gas CIAC Committees and the MA CIAC Performance Forum in accordance with established charters.
• Lead and/or support MA CIAC regulatory activities, including rate cases, filings, audits, information requests, and customer complaints.
• Develop, train, maintain, and communicate CIAC policies and guidance that are clear, defensible, and regulator ready.
• Serve as a technical consultant on complex CIAC matters across Connections, Design, DPAM, Pricing, Account Management, and other stakeholders.
• Partner with Legal, Regulatory, Pricing, Compliance, and Capital Accounting to ensure accurate tariff and order interpretation and application of CIAC requirements.
• Utilize AI-enabled tools (e.g., Microsoft Copilot and approved enterprise AI platforms) to support regulatory analysis, policy drafting, training content development, and knowledge management.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in the electric and/or gas utility industry.
• Experience in CIAC, regulatory compliance, policy development, or rate case support preferred.
• Exceptional written communication skills, particularly in policy, procedure, and regulatory documentation.
• Strong public speaking and presentation skills, including delivery of training and leadership briefings.
• Proven ability to influence without authority and work effectively with Legal, Regulatory agencies, and senior leadership.
• Strong analytical and problem-solving skills.
• Demonstrated ability to leverage AI tools for analysis, drafting, training development, or workflow enablement.
• Experience with complex financial models.
• Sound judgment regarding responsible, compliant use of AI and data.
• Proficiency with Microsoft Office; familiarity with SAP, BI/Power BI, GIS, CSS, or similar systems preferred.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in the electric and/or gas utility industry.
• Experience in CIAC, regulatory compliance, policy development, or rate case support preferred.
• Exceptional written communication skills, particularly in policy, procedure, and regulatory documentation.
• Strong public speaking and presentation skills, including delivery of training and leadership briefings.
• Proven ability to influence without authority and work effectively with Legal, Regulatory agencies, and senior leadership.
• Strong analytical and problem-solving skills.
• Demonstrated ability to leverage AI tools for analysis, drafting, training development, or workflow enablement.
• Experience with complex financial models.
• Sound judgment regarding responsible, compliant use of AI and data.
• Proficiency with Microsoft Office; familiarity with SAP, BI/Power BI, GIS, CSS, or similar systems preferred.

Skills

• Exceptional written communication skills.
• Strong public speaking and presentation skills.
• Proven ability to influence without authority.
• Strong analytical and problem-solving skills.
• Leverage AI tools for analysis, drafting, training development, or workflow enablement.
• Experience with complex financial models.
• Sound judgment regarding responsible, compliant use of AI and data.
• Proficiency with Microsoft Office.

Benefits

National Grid does not provide visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Pay

MA Salary: $131,000 - $154,000 a year

Schedule

This position is hybrid.