Lead AI Technical Product Manager

About the role

As Humana continues its transformation into an AI-first enterprise, we are looking for a hands-on, technically proficient Lead Product Manager to lead the design, prototyping, and scaling of AI solutions across our business. You will work with cross-functional teams of engineers, designers, data scientists, and business stakeholders to build AI-powered solutions that solve real enterprise problems.

Responsibilities

• Define the vision, strategy, and roadmap for a complex AI product area.
• Partner directly with business units to map their operations end to end and translate ambiguous business problems into clearly scoped AI use cases.
• Build working prototypes and demos using agentic coding and AI tools to test feasibility and value.
• Turn validated use cases into clear, buildable requirements, user stories, acceptance criteria, edge cases, and success metrics.
• Drive the build from prototype to production and own the backlog, sequence the work, make scope and tradeoff calls, unblock the team, and keep momentum.
• Own how quality is defined and measured, build golden sets and ground truth, run offline and live evals, and choose appropriate metrics.
• Support high-level architecture and feasibility discussions with engineering and own the required prompt engineering and/or skill creation components of the AI harness.
• Lead engineers, data scientists, designers, and business partners without direct authority and author reusable playbooks, skills, and solution patterns.
• Communicate strategy, requirements, roadmap, ROI, and eval results clearly to executive and technical audiences and mentor product managers.

Requirements

• B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience).
• 7+ years of product or related experience, including 4+ years in product management, with AI/ML or GenAI products shipped to production.
• Hands-on building experience with AI tools and the ability to articulate specifically what you would change about a model's behavior and why.
• Evaluation experience, including building evals, golden sets, ground truth, and offline and live evals, and using precision- and recall-based metrics to make product decisions.
• Systems thinking, with the ability to build infrastructure that prevents a whole class of problems.
• Communication across domains, with a track record of business cases, ROI models, and roadmaps that inform investment decisions.
• A working understanding of modern AI/ML and GenAI (LLMs, agents, RAG, prompt engineering, and Evaluation methodology) and how it applies to enterprise problems.

Preferred Qualifications

• Experience in healthcare, insurance, or another regulated industry.
• A well-supported point of view on where agentic AI, evals, and AI-native product development are headed.
• Hands-on experience with agent frameworks, GraphRAG / knowledge graphs, and reusable skills / plugins.
• Comfort with ambiguity and a fast pace, working from first principles.

Benefits

Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and many other opportunities.

Pay

The compensation range is $151,600 - $208,400 per year, with the opportunity for a bonus incentive plan based on company and/or individual performance.

Schedule

This position follows a hybrid work schedule, requiring employees to work three days per week in the office and the remaining days remotely, with a scheduled 40 hours per week.