Lead Advanced Analytics

This position requires office presence of a minimum of 5 days per week and is only located in Atlanta, Georgia; Dallas, Texas; or El Segundo, California. No relocation is offered.

About the role

Lead – Advanced Analytics (Broadband Acquisition) at AT&T’s internet products (Fiber and AT&T Internet Air) team. Join a dynamic group of experts focused on developing strategic insights to accelerate the Consumer Broadband portfolio. The team uses advanced analytics and strategic thought leadership to deliver short-term and long-term priorities, supporting new and ongoing sales, retention, and convergence initiatives. You will provide insights to help form, optimize, and evolve customer lifecycle strategy.

Responsibilities

• Lead large, complex, cross-functional analytics projects that may span multiple business units and analytics teams.
• Gather, analyze, and interpret a wide variety of data to evaluate performance and make predictions on future outcomes.
• Advise business partners and leadership on patterns, relationships, and trends to make recommendations and align business direction.
• Develop and automate visualizations as well as create executive material in support of findings.
• Tell the story about what is happening and why, focusing on insights and their business impact rather than rote reporting.
• Perform program-level analytics for offers, promotions, pricing, product trials, and launches.
• Work closely with key partners to perform root-cause, statistical, and other data-analysis techniques to collect and explore data, uncover trends, and deliver business insights and recommendations.

Why the team is great

• Expertise: Work with and learn from peers who have deep institutional knowledge of internet products.
• Exposure: Collaborate with a wide variety of business partners and leaders where communication and storytelling are as important as thorough analysis.
• Interesting: Tackle a variety of new projects and continuous learning opportunities.
• Relevance: AT&T Consumer Internet is the fastest-growing part of the business and will continue to be so for the foreseeable future.

Requirements

• Bachelor’s degree (BS/BA) from an accredited University in a Quantitative field such as Data Science, Math, Statistics, Engineering, or Physics. 5+ years of related experience.
• Experience in sales analytics, customer insights, research methods, structured analysis, and sampling techniques.
• Deep technical knowledge (SQL coding experience) and analytical skills to interpret data results (Power BI/Tableau experience).
• Strong Excel skills and experience managing large, complex data sets.
• Experience in presentation design, development, delivery, and communication of analytical results and recommendations.
• Ability to effectively manage and balance priorities for long-term projects and short-term ad-hoc requests.
• Strong understanding of internal business segments and stakeholders.
• Strong financial acumen.
• Prior experience in broadband and/or the communications industry is preferred.
• Experience with analytics and BI tools such as SQL, Python, R, Tableau, or Palantir.

Skills

• Analytical Thinking
• Business Intelligence
• Business Statistics
• Conceptual Thinking
• Data Gathering and Reporting
• Knowledge of Organization
• Project Management
• Qualitative Research
• Quantitative Research
• Statistical Analysis and Measurement

Pay

Salary range: $128,400.00 - $215,800.00 USD Annual. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Schedule

• Full-time (40 hours per week)
• Regular time type

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays, based on date of hire)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local requirements (unprotected)
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone