Lead Access Control Technician

Why Pref‑Tech? Voted “Top Workplaces” by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make “family” a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers. If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long‑game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref‑Tech.

Position Overview

A Security System Lead Technician at Pref‑Tech will be responsible for leading a small team of security and/or cabling technicians to complete access control, video surveillance, intrusion detection, and related projects safely, within time constraints, at or above quality standards, and within budget. The Lead Technician’s duties include assisting Project Managers with planning daily tasks, managing materials and equipment, executing installations, troubleshooting and resolving issues, communicating with customers, reporting progress, conducting quality‑control inspections, and testing systems.

Key Responsibilities

• Plan daily tasks with the Project Manager and/or Superintendent.
• Conduct safety meetings with the team.
• Lead, coach, train, manage, and mentor the technician team.
• Install cabling, mount equipment, install card readers, door contacts, mag locks, electrified strikes, and integrated systems.
• Troubleshoot cabling, card readers, door contacts, mag locks, electrified strikes, cameras, PLC’s, intrusion detection equipment, and integrated systems.
• Maintain mastery of low‑voltage systems, relays, principles of normally closed/normally open, series and parallel wiring.
• Maintain a general understanding of Ethernet networking.
• Use a multimeter to test for voltage, continuity, amperage, and resistance.
• Possess mechanical and computer skills.
• Operate hand tools and equipment necessary to perform all associated tasks, including lifts.
• Document and report progress in a timely manner to Project Managers and customers.
• Communicate effectively in written and verbal form with internal staff and customers.
• Read and understand drawings and equipment schematics.
• Use available resources to troubleshoot and resolve issues encountered on projects.

Required Qualifications

• High School Diploma or GED equivalent.
• Must be at least 18 years of age.
• Valid TX driver’s license, successful MVR check, and a clean driving record for company‑vehicle use.
• At least 5 years of relevant security experience.
• At least 2 years of relevant leadership experience.
• Willingness to take on new challenges and build on current skills.
• Exceptional analytical and conceptual thinking.
• Current TXDPS Security License or ability to obtain one immediately.
• Familiarity with the following systems:
  • Access Control: Software House, Genetec, Honeywell, HID, Mercury, LifeSafety Power
  • Video Surveillance/CCTV: Genetec, ipConfigure, Axis, Hanwha Techwin
  • Intrusion Detection: DMP, Bosch/Radionics
  • Structured Cabling: Panduit, Commscope

Preferred Qualifications

• Proficient use of MS Word, MS Excel, MS Project, MS Visio, and Adobe.
• Understanding of IP networking basics and IP‑based equipment.
• Low‑Voltage industry certifications (ASIS, BICSI, ESA, etc.).
• Access Control manufacturer certifications (see required familiarity list).

Benefits

• Competitive salary.
• Company vehicle.
• Inclusion in Operational Incentive Program (profit‑sharing bonuses).
• 401K Safe Harbor plan with dollar‑for‑dollar matching up to 4% of annual gross salary (Traditional and Roth options).
• Health, dental, and other elective insurances.
• Travel and night‑work incentives.
• World‑class training and professional development.

Work Hours & Travel

• Must be willing to work days and nights; schedules vary based on client needs.
• Travel is 10–20% to Pref‑Tech offices, job sites, and conferences.

Physical Requirements

• Ability to perform physical tasks such as walking, standing, and driving.
• Ability to safely lift and carry up to 50 lb unassisted.
• Comfortable working outdoors in various weather conditions, including heat and rain.
• Capable of ascending/descending ladders (6–14 ft) and stairs of varying heights with minimal restrictions.
• Willingness to work from a bucket truck as required for installations and maintenance.

Core Values

• Professionalism: High expectations, pride in work, and clear communication.
• Grit: Thrive on challenges and do what it takes to get the job done.
• Right: Know what is right and do it every time.
• Intelligent Thought: Plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors: Continuously develop expertise and share