LCU/HVAC Technician

Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations, with a commitment to innovation, high-quality standards, and exceptional customer service.

About the role

The LCU/HVAC Electrical Engineer at Sungrow North America's Training Center develops and delivers technical training programs covering Sungrow's Liquid Cooling Unit (LCU), HVAC, ESS, PCS, and inverter technologies. This role ensures service engineers, vendor partners, and customers gain a clear understanding of system design, operation, commissioning, troubleshooting, and maintenance. The engineer collaborates with Product Engineering, R&D, and Service teams to create technical documentation, maintain training materials, support hands-on demonstrations, and continuously improve training programs to promote safe, reliable, and efficient field operations.

Responsibilities

• Perform onsite commissioning, troubleshooting, maintenance, and repair of Sungrow Liquid Cooling Unit (LCU) and HVAC equipment.
• Travel to customer sites to diagnose equipment issues and provide timely technical support.
• Perform root cause analysis and document troubleshooting activities for service cases.
• Coordinate with Engineering, R&D, and Service teams to resolve complex technical issues.
• Manage service cases, spare parts requests, RMAs, and repair activities to ensure timely issue resolution.
• Inspect, replace, and verify faulty LCU/HVAC components in accordance with Sungrow procedures.
• Prepare service reports, technical documentation, and case updates following field activities.
• Support product validation, field testing, and engineering investigations when required.
• Provide technical feedback from field experience to Product Engineering and R&D to improve product reliability.
• Assist the Training Center with developing technical training materials and demonstrations as needed.
• Support customer visits, product demonstrations, and technical workshops when requested.
• Perform other engineering and field service duties as assigned.

Requirements

• Bachelor's degree in Electrical Engineering, Electronics, HVAC Engineering, Renewable Energy, or a related engineering discipline.
• EPA Section 608 Certification (preferred/required).
• Valid HVAC Technician Certification or equivalent HVAC qualification.
• In-depth knowledge of ESS, PCS, inverter, Liquid Cooling Unit (LCU), and HVAC technologies.
• Minimum two years of relevant engineering, technical support, or technical training experience.
• Proven experience delivering technical training, preferably within the renewable energy industry.
• Excellent communication, presentation, and technical writing skills.
• Ability to communicate effectively in both English and Mandarin Chinese.
• Ability to simplify complex technical concepts for audiences with varying technical backgrounds.
• Strong organizational, planning, and time management skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual training platforms.
• Broad understanding of electrical systems, HVAC systems, construction site safety, and applicable electrical safety standards.
• Strong problem-solving and analytical skills.
• Self-motivated with initiative, accountability, and ownership.
• System-level thinking with strong attention to detail.
• Service-oriented mindset with the ability to support both technical and commercial teams.
• Effective collaboration across multicultural and cross-functional teams.
• Up to 50% travel may be required.

Pay

For candidates in the states of California, Colorado, New York, and Washington, the anticipated annual base salary for this role is between $87,000 - $110,000. This range does not include other compensation components or benefits. The base salary offered is dependent upon several factors, including job-related skills, qualifications, experience, education, location, or other factors related to the role.

Schedule

This is a contract role with a hybrid position based in Houston, TX.

Benefits

• Competitive benefits package and employee programs.
• Strong personal and company growth opportunities.