Lawn Care Customer Service Representative

Responsibilities

• Takes inbound calls from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Processes paperwork from sales and service team members
• Processes payments for current customers

Requirements

• Excellent communication skills, verbal and written
• Strong skills in Microsoft Office and able to quickly comprehend and absorb software specific to this position
• Thrived in a fast-paced environment that demands strong MULTI-TASKING skills and a CAN-DO attitude
• Able to manage time and move quickly in a fast-paced environment
• Previous experience as a customer service representative or inside sales representative is a plus

Benefits

• $13/hr and up
• Sales commission (no cap)
• Customer Satisfaction Incentive
• Paid Vacation Days
• Paid Holidays
• Paid Sick Days