LAWA Public Outreach Specialist II

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Essential Job Duties

Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.

Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.

Attends project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.

Covers logistics for media events, press tours, milestone activities, and other public-facing project communications.

Provides strategic communication support.

Serves as the point person for issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate.

Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy.

Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics.

Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences.

Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.

Collaborates with contractors to implement communication protocols.

Qualifications

• Must pass a federal background check.
• Bachelor’s or master’s degree in communications, public relations, planning, journalism, marketing, or a related field.
• Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
• Relevant professional licensure or certifications in public relations or related fields preferred.
• Excellent written, visual, and verbal communication skills.
• Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
• Proven ability to manage competing priorities in a fast-paced environment.
• Experience engaging with diverse communities, government agencies, and the media.
• Familiarity with public project lifecycles, phasing, and communication requirements.
• Strong organizational skills and attention to detail.