Law Firm Sales Professional

About the role

Are you someone who genuinely connects with people — and also knows how to guide a conversation toward a decision?

Responsibilities

• Handle inbound calls and web inquiries from potential clients and their families — often people navigating one of the most stressful moments of their lives
• Lead intake conversations with confidence and empathy, helping people feel informed and supported while guiding them toward a decision
• Navigate common concerns around cost, timing, and uncertainty with calm, honest communication
• Manage a high-volume pipeline of inquiries with urgency and organization
• Maintain detailed, accurate records in our CRM (Lawmatics)
• Clock in with attorneys to schedule consultations and relay key information
• Be available for time-sensitive inquiries outside standard business hours when needed — our clients' needs don't always follow a 9–5 schedule

Qualifications

• A proven track record of results: you know your numbers, you work your pipeline, and you follow through
• Emotional intelligence: you can connect with someone who is stressed or uncertain — and still move the conversation forward with professionalism and care
• Resilience and follow-through: consistent in follow-up, proactive, and driven by outcomes
• Excellent communication skills: warm, confident, and clear — on the phone, via text, and in writing
• CRM proficiency: comfortable managing a pipeline and keeping accurate records
• High ethical standards and sound judgment — non-negotiable in a legal setting

Compensation & Benefits

• Base salary: $50,000
• Performance incentives: Expected total earnings $120,000+ at plan
• Guaranteed training incentive during onboarding
• 10 days PTO to start
• Hybrid work environment (part in-office, part remote)
• East Nashville office near Nissan Stadium
• Comprehensive training in client communication, intake process, and law firm systems
• Direct mentorship from firm leadership
• Career growth in a fast-growing firm