Laundry Attendant Lead - Dollywood's DreamMore Resort & Spa - Full Time Year Round

Summary Of Essential Functions & Responsibilities

• Keeps Laundry Attendants and Drivers focused on work at hand and maintain productivity in the absence of the Laundry Manager
• Performs opening and or closing procedures, arm/disarm alarm system, lock/unlock doors
• Safely operates commercial washers, dryers and folding machines
• Cleans up machines and surrounding areas as necessary per shift
• Complies with attendance rules and be available to work on a regular basis
• Operates laundering equipment to ensure safe and thorough cleaning and pressing, keeping work area clean and safe
• Helps ensure laundry operations run smoothly by alerting the manager when equipment stops working properly
• Sorts out all linen that needs to be done
• Pushes and pulls linen carts that are full of linen
• Participates in monthly linen inventory
• Completes other duties as assigned

Management

Management reserves the right to change and/or add to these duties at any time.

Education And Experience Required

• High school diploma or equivalent
• Six to 12 months previous commercial laundry experience preferred

Knowledge, Skills, And Abilities

• Displays and lives out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Reflects Dollywood’s image by being genuinely friendly and caring and taking pride in work
• Able to be self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintains strict confidentiality and judgment regarding privileged information
• Committed to continuous improvement
• Holds professional appearance with good personal hygiene
• Promotes and supports a “team” work environment by cooperating and helping co-workers
• Able to be productive in a fast-paced environment
• Maintains dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals

Physical And Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• Able to meet the physical demands of the job
• Able to sit, stand and walk; climb and descend indoor and outdoor stairs
• Able to move, bend, stoop, kneel, reach, twist

The Dollywood Company

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.