Laundry Attendant / House Attendant

About the role

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels. The House Laundry Attendant is responsible for washing, ironing, folding, and distributing all soiled linens, towels, napkins, and tablecloths at Homewood Suites Manchester.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Understand operation of washing machines and dryers; load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure it is shut off at the end of the day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain a clean work area.
• Sort clean laundry according to type and load carts.
• Ensure overall guest satisfaction.

Requirements

• Flexible and long hours sometimes required.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Schedule

2 shifts available for Laundry and 2 shifts for House Attendant: 7am – 3pm.