Laundry Attendant - (FT & PT)

About the role

As a Laundry Attendant, you will be responsible for supporting and ensuring the cleanliness of guest rooms/floors and responding to guest service requests.

Responsibilities

• Switch linen racks daily and ensure supplies are fully stocked.
• Responsible for cleaning drinking glasses for guest rooms.
• Stock housekeeping carts with supplies.
• Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
• Anticipate guests’ needs, respond promptly and acknowledge all guests service requests.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
• Remove all trash, dust, debris and foreign particles.
• Complete recurring projects including shampoo, vacuum floors, pick up trash.
• Ensure all guestroom hallways are clean and clear of trash, debris or items.
• Refurnish housekeeping with supplies, towels etc. as required in designated areas.
• Complete special projects as assigned.
• Turn over any lost and found items from guest rooms to the Supervisor.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Skills

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow-up, and organizational skills.
• Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds.
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.

Qualifications

• Education: High School diploma or GED equivalence preferred
• Experience: Minimum 3 months housekeeping or relevant experience
• Additional: Will be required to work flexible scheduled shifts based on business needs

Requirements

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel