Laundry Attendant

About the role

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Responsibilities

• Maintain a consistent supply of clean linens and towels for the hotel, restaurant, and banquet facilities.
• Maintain an organized, clean and sanitary laundry room.
• Roll sleeves up and assist teams when needed, living the “ONE TEAM. ONE VISION.” philosophy.
• Provide innovative ways that align with the mission to be the best, most respected hotel company in America.
• Focus on ways to promote and engage in internal growth programs.
• Continuously exemplify and live by the company culture.
• Meet/exceed company goals and three metrics.
• Complete all required training.
• Adhere to all standard operating procedures and property-specific brand standards.
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests.
• Provide personalized, friendly service to each and every guest.
• Separate items according to class, fabric and color.
• Have knowledge of operation of commercial washer and dryer.
• Wash and dry all linens using proper techniques.
• Fold and stack towels, sheets, and other linens.
• Properly store everything that is laundered.
• Inspect linens for stains, discoloration and/or tears, and pull all linen not up to standards.
• Keep accurate inventory records.
• Notify Executive Housekeeper if machinery is not working properly.

Necessary Skills

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Responsible for safety and security of guests, fellow employees and hotel assets.
• Knowledge of fire alarm system and evacuation procedures.
• Ability to report to all scheduled shifts.
• Ability to communicate effectively in writing, verbally, and in person.
• Ability to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays.
• Organized, honest, and works well with others.
• Maintain a clean and attractive work area, uniform, and person.
• Ability to work with people from diverse cultures and backgrounds.
• Highest degree of integrity and humble, living by the Golden Rule.
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Ability to bend, reach, kneel, push, and stretch and lift and/or carry up to 40 pounds.
• Ability to perform work for 8 hours and work in a restrictive space/environment.
• Eyesight enabling vision both near and far.
• Ability to use/lift arms for up to 8 hours.
• Ability to work in extreme conditions such as heat, cold and stress.
• Finger dexterity for operating equipment.
• Speak in a clear, understandable voice, hear at a basic level, and understand English.
• Ability to write.

Benefits

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs