Laundry Attendant

Duties and Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Receive soiled and sort all articles by kind, color and degree of soil.
• Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
• Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
• Fold and store clean linens, report damages to supervisor.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
• May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied.
• Report any room unable to be serviced to supervisor according to established procedures.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of the laundry and housekeeping.
• Handle all lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

Qualifications and Requirements

• Some previous commercial laundry experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated Pay Range

Pay range $16.20- $17.50 based on experience and job knowledge.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Variety of Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer.