Laundry Attendant

About the Hotel

The Blake Hotel, located in downtown New Haven, blends modern luxury with warm, personalized hospitality. As a boutique hotel, The Blake is dedicated to thoughtful service, attention to detail, and a collaborative team culture. Every team member helps create memorable stays through professionalism, integrity, innovation, and a genuine passion for service.

About the Role

This role involves washing, drying, and folding housekeeping linen and terry. You will also be flexible to assist in other departments as needed. The position requires a courteous, positive, and helpful attitude toward all guests and associates, maintaining professionalism in demeanor and appearance at all times.

Responsibilities

• Sort, wash, fold, and deliver linen to housekeeping closets.
• Fold linen to hotel standard with minimal wrinkles.
• Operate hotel rotary iron for linen with safety and precaution.
• Maintain cleanliness of washing machines and dryers—clean lint traps and drains.
• Monitor linen for stains and wear and tear—follow proper procedure for reclaim.
• Collect dirty linen from service elevator landings, guest rooms, and housekeeping carts.
• Report any malfunction of washers and dryers to Housekeeping Management.
• Maintain cleanliness and organization of laundry room and storage laundry room.
• Remove any accumulated trash in the laundry room.
• Assist with deep cleaning projects and cleanliness of employee areas—breakroom, locker rooms, and employee hallways.
• Provide superior guest service and respond quickly to the needs of guests.
• Adhere to all hotel safety practices, policies, and procedures.

Requirements

• Availability to work AM/PM shifts is required.
• Must be able to remain on your feet for extended periods.
• Previous experience working in Housekeeping and Hospitality is preferred.
• Flexibility to work weekends and holidays is required.
• Ability to bend, squat, kneel, and lift up to 30 pounds.