Laundry Attendant

Responsibilities

• Employees must always be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
• Understand the operation of washing machines and dryers.
• Load and unload washes according to standards.
• Wash and dry all dirty linens, towels, rags, etc.
• Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain clean work area.
• Sort clean laundry according to type and load carts.
• Ensure overall guest satisfaction.

Qualifications

• A high school diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours are sometimes required.
• Ability to frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maintain regular attendance.