Laundry Attendant

About the role

Aloft Knoxville West is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team.

Working as a Hotel Housekeeping Laundry Attendant at the Aloft Knoxville West offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Housekeeping Laundry Attendant allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

Responsibilities

• Sort soiled linens, towels, and uniforms by color, fabric type, and level of soiling. Wash, dry, and fold items according to hotel procedures and care instructions.
• Use industrial washing machines, dryers, and pressing equipment safely and efficiently. Monitor equipment for proper functioning and report any malfunctions or repairs needed.
• Check for stains, tears, or damage on linens and garments. Treat stains and perform minor repairs (e.g., sewing small tears or replacing buttons).
• Restock clean linens and towels in storage areas or deliver them to housekeeping or other departments as needed. Keep an accurate inventory of linens to ensure adequate supply levels.
• Clean and organize the laundry room to maintain hygiene and operational efficiency. Dispose of trash, lint, and other waste materials properly.
• Follow health and safety regulations, including proper handling of chemicals and equipment. Ensure compliance with hotel and brand quality standards for laundered items.
• Assist housekeeping staff with additional laundry-related tasks, such as collecting used linens from guest rooms.
• Prioritize tasks to ensure laundry is cleaned and delivered in a timely manner, especially during peak times.

Requirements

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.
• Applicants should have the flexibility to work