Laundry Attendant

About the role

You will be responsible for the laundry services of the hotel, ensuring each station is always organized, clean, and ready for work. When working, you have a positive and engaging attitude with guests and coworkers, in addition to ensure the quality and success of each service. You are great at multi-tasking and can follow instructions well. The Laundry Attendant is a fast-paced worker who thrives in a team-oriented environment.

Responsibilities

• Represent the hotel with authenticity, enthusiasm, professionalism, and business like appearance and demeanor to all hotel guests, clients, prospective clients, agents, and the community.
• Retrieve all soiled linens to be sorted and treated.
• Load laundry into washer and add specified cleaning agents to then be dried as indicated.
• Sort and fold or hang clean dried items according to company quality standards.
• Sort items by color, weight, and/or fabric type when necessary or when directed.
• Maintain inventory of all cleaning supplies and communicate needs to a supervisor when necessary.
• Maintain all laundry equipment and inform facilities manager as to any maintenance needs.
• Uphold a friendly demeanor with all guests and interact accordingly, including salutations upon entry and exit.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
• Following safety procedures as your role is defined.

Qualifications

• 1 year of experience as a Laundry Attendant preferred.
• Work authorization in the United States required.

Physical requirements & working conditions

• Flexible and long hours sometimes required.
• Must be able to lift and/or carry up to 50 pounds.
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation.
• Ability to stand and walk for extended periods of time.
• Ability to bend and twist, push and pull, stoop, and kneel.