Laundry Attendant

About the Role

The Laundry Attendant maintains a clean, organized, and efficient laundry operation for the hotel, ensuring all guest-room and hotel linens are properly washed, dried, folded, stored, and distributed according to Hampton Inn & Suites quality and cleanliness standards.

Responsibilities

• Operate commercial washers, dryers, irons, and other laundry equipment safely and efficiently.
• Sort soiled linens, towels, washcloths, sheets, pillowcases, and other hotel laundry according to type, color, and washing requirements.
• Wash, dry, fold, and organize all hotel linens while following proper chemical and equipment procedures.
• Inspect linens for stains, damage, excessive wear, or other quality concerns.
• Rewash stained or improperly cleaned items when necessary.
• Remove damaged or unacceptable linens from circulation and notify the Housekeeping Manager.
• Maintain adequate supplies of clean linen for housekeeping and other hotel departments.
• Deliver clean linens to designated storage areas and housekeeping closets.
• Keep the laundry room clean, organized, and free of clutter at all times.
• Clean lint traps, laundry equipment, floors, carts, shelves, and surrounding areas regularly.
• Follow all chemical handling, OSHA, safety, and hotel procedures.
• Report malfunctioning equipment, leaks, unusual noises, or safety concerns immediately.
• Monitor laundry supplies and notify management when inventory is running low.
• Assist the housekeeping team with linen distribution and other reasonable housekeeping duties as needed.
• Handle guest laundry requests when applicable.
• Maintain professional appearance and follow hotel grooming and uniform standards.
• Protect guest privacy and hotel property at all times.
• Complete assigned duties within established timeframes while maintaining high quality standards.

Quality Standards

• Ensure linens are clean, fresh, stain-free, properly dried, and neatly folded.
• Maintain sufficient clean linen to support daily hotel operations.
• Prevent cross-contamination by following proper sorting and handling procedures.
• Keep the laundry area inspection-ready at all times.
• Follow Hampton Inn & Suites brand standards and hotel procedures.
• Work closely with the Housekeeping Manager and room attendants to support guest satisfaction.

Requirements

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull laundry bags, linen carts, and supplies.
• Ability to repeatedly bend, stoop, reach, and lift.
• Ability to lift approximately 30–50 pounds as required.
• Ability to work in a warm and humid laundry environment.
• Ability to safely operate commercial laundry equipment.

Qualifications

• Previous hotel, housekeeping, laundry, or related experience preferred but not required.
• Ability to follow written and verbal instructions.
• Reliable, punctual, and dependable.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks in a fast-paced hotel environment.
• Must maintain a positive and professional attitude toward guests and team members.

Benefits

• Training & development
• Competitive salary
• Employee discounts
• Flexible schedule

Schedule

The Laundry Attendant may be required to work mornings, evenings, weekends, and holidays based on hotel occupancy and operational needs.

Reports to: Housekeeping Manager / Executive Housekeeper