Laser Service Engineer

At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences.

About the role

The Laser Service Engineer I conducts cost-effective maintenance on company and customer-owned surgical laser equipment primarily at an office to assure it is functioning properly and meets the customer’s needs.

Benefits

• Comprehensive Benefits Package including:
  • Health insurance options for Medical, Dental & Vision plans
  • Short- and Long-Term Disability plans
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Life Insurance Options
  • Paid Time Off
  • 401K Savings Plan with up to a 3% employer match
  • Employee Discounts
  • Tuition Reimbursement
  • Daily Pay program
  • Employee Assistance Program
  • Wellness programs

Responsibilities

• Conduct equipment inspection, operational verification, maintenance, and preventive and corrective repair service.
• Complete paperwork and computer data entry.
• Help with technical training.
• Accurately account for, and keep, assigned inventory.
• Perform other assigned duties.

Requirements

• An associate degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training.
• Prior work experience in a hospital setting or with customer service preferred.
• Knowledge of laser physics and safety preferred.
• Understanding of regulatory agencies’ requirements.
• Business management understanding to help with contractual management and account margin maintenance.
• A valid driver’s license.
• Basic computer skills, including an understanding of computer networks and equipment interaction.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed.
• Willingness to travel extensively on short notice to support business needs.
• The ability to lift, push and/or pull up to 75 pounds.
• The ability to stand and walk for extended periods of time.

Additional Information

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. This includes the COVID-19 vaccination.

Primary job location: Knoxville, Tennessee.