Large Format Account Manager

About the role

To serve large format grocery store customers by selling products and managing employees to established standards in order to increase company sales and profits.

Responsibilities

• Maximize sales and distribution of products by working with retailers to identify opportunities to increase sales and profitability through proper use of Point of Sale materials, communication of price/value, and securing displays.
• Coach, train, and develop employees to ensure performance aligns with established standards.
• Develop, build, and maintain relationships with store management to sell and order appropriate product levels for each location.
• Assist in scheduling merchandisers to ensure each retailer location is serviced according to company standards.
• Stock, rotate, and display all products to established standards (e.g., coolers, vendors).
• Complete, review, approve, and maintain time-off requests, timecards, mileage reports, and other paperwork according to company policy.
• Maintain confidentiality of financial information, promotions, pricing, employee information, customer data, and other sensitive or confidential information.
• Ensure compliance with company policies, standards, and procedures, including OSHA, safety compliance, and federal/state/local laws.
• Work assigned schedule, exhibit regular and predictable attendance, and work outside normal hours as required to meet workload demands.
• Perform other related duties as required.

Requirements

• High School diploma or GED required; 2-year/Associate Degree in Business preferred; 4-year/Bachelor’s Degree in Business preferred.
• 1–3 years of retail management experience; previous supervisory experience strongly preferred.
• Proficient in Microsoft Office.
• Valid driver’s license and insurable to operate a vehicle as a condition of employment.
• Ability to obtain and meet industry licensing requirements as needed.

Skills & Knowledge

• Knowledge of: retail sales environment; grocery and beverage industry; standard selling practices; writing customer orders; Microsoft Office Suite.
• Skill in: selling products and promotions; internal and external customer service; training and coaching.
• Ability to: train, develop, manage, and lead a team; work quickly, efficiently, and independently; multitask; communicate effectively verbally and in writing; adapt to change; influence customers; develop and maintain good working relationships; write and enter accurate orders; operate a pallet jack, tow motor, and other mechanical equipment; drive a vehicle; use a computer; delegate; problem-solve.