Language Partner, Mandarin

This role is fully remote.

About the role

Toast creates technology to help restaurants and local businesses succeed in a digital world. A Language Partner supports new business acquisition by partnering with Territory Account Executives on opportunities that require Mandarin language support. This role delivers a tailored experience for customers in markets where language barriers may exist, focusing on converting referred demand into new customers through collaboration with Account Executives. Language Partners assess how restaurants can benefit from Toast’s end-to-end digital platform, demonstrate product integration, and articulate how Toast helps restaurants run better.

Responsibilities

• Partner with SMB Account Executives on opportunities requiring language-specific support
• Join live discovery calls and product demonstrations in the customer’s preferred language
• Support deal progression by assisting with communication, clarity, and next steps
• Review and support quotes and contracts in the customer’s preferred language
• Help ensure a smooth transition to onboarding when needed
• Collaborate closely with SMB Account Executives, Sales Leadership, and cross-functional partners
• Use Mandarin skills to communicate with Mandarin-speaking customers and prospective customers; English skills will be used primarily for internal communication at Toast

Requirements

• Fluency in both oral and written English and Mandarin
• Prior sales experience preferred
• Ability to work in a fast-paced environment
• Entrepreneurial and feedback-driven mindset

Nice to Haves

• Restaurant operations experience
• Experience using Salesforce to track sales activities
• Sandler Sales Training

AI at Toast

At Toast, learning new AI tools empowers employees to build for customers faster, more independently, and with higher quality. These tools are provided across all disciplines, from Engineering and Product to Sales and Support. The people who thrive here embrace changes that allow us to build more for our customers.

Benefits

Toast offers a total rewards package that includes competitive compensation and benefits programs designed to attract, retain, and motivate talent. Benefits support a healthy lifestyle and provide flexibility to meet changing needs. Learn more at https://careers.toasttab.com/toast-benefits.

Pay

The estimated Total Targeted Cash compensation range for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, total rewards include benefits and equity (if eligible).

• Zone A: $119,000—$190,000 USD
• Zone B: $104,000—$166,000 USD
• Zone C: $94,000—$149,000 USD

Learn more about how Toast aligns pay with local labor markets in the Geographic Pay Zone Philosophy.

Schedule

Toast embraces a hybrid work model that fosters in-person collaboration while valuing individual needs. In-office expectations vary by region. Learn more at https://careers.toasttab.com/locations-toast.