Landscaping Crew Leader (St Louis area)

About the role

The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView’s quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high‑quality service delivery.

Responsibilities

• Maintain a schedule and ensure service expectations are met.
• Surface customer problems or concerns and report back to Operations Manager.
• Assist in resolving issues with customer service when needed.
• Ensure work is performed safely and in accordance with company policies.
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded.
• Deliver services as specified on client sites.
• Identify more efficient ways to perform work.
• Coordinate service execution with Operations Manager.
• Oversee day‑to‑day site operations and delegate work to crew team members.
• Provide Operations Manager feedback on crew members.
• Help develop and train crew members with Operations Manager.
• Ensure equipment preventative maintenance is performed and equipment is in good working order.
• Participate in branch meetings as directed.
• Accurately capture and submit crew time logs through electronic time capture (ETC).
• Log equipment usage and maintenance cycles.

Requirements

• BrightView equipment certifications.
• Experience in a landscape‑related field.
• Demonstrated leadership among the team and with peers.
• Valid driver’s license (must meet company motor‑vehicle performance standards).
• Be at least 18 years old (21 if operating company‑provided vehicles).
• Strong stamina and ability to work outdoors in various weather conditions, including extreme heat and cold.
• Ability to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).
• Physical ability to bend, stoop, kneel, twist, stand, walk continuously, and perform repetitive motions for extended periods.
• Capability to perform manual labor using hand tools (e.g., shovels, rakes).
• Willingness to wear appropriate personal protective equipment.
• Ability to work flexible hours, including weekends or holidays if needed.
• Ability to lift and carry 40 lb and load/unload burlaps up to 50 lb.
• Maintain required medications for known allergic reactions at all times.

Work Environment

• Outdoors/indoors in moderate to extreme weather conditions (temperatures >100°F, below 32°F, various humidity levels).
• Direct sunlight for extended periods.
• Proximity to automotive traffic, bodies of water, fumes, dust, mechanical and electrical hazards.
• Exposure to loud noise, allergens (pollen, ragweed), insects (bees, spiders), and reptiles (lizards, snakes).

Benefits

• Medical, dental, and vision insurance.
• Ancillary and voluntary products.
• 401(k) savings plan with employer contributions.
• 6 to 9 company‑paid holidays per year.
• Paid time off for vacation and/or sick leave.
• Tuition reimbursement.
• Potential variable pay opportunities based on position and performance.