Landscaping Account Manager

Position Overview

Exclusive is seeking a highly motivated individual to join our Orlando branch as an Account Manager. In this position, you will play a pivotal role in building and maintaining strong relationships with our clients while managing daily service operations.

Responsibilities

• Build and nurture strong client relationships by fostering proactive communication with all stakeholders.
• Deliver excellent customer service by educating clients on horticultural best practices and correcting problems proactively.
• Conduct landscape quality assessments and provide recommendations for property enhancements.
• Assist clients in property improvement plans and annual budgets.
• Lead a team of 12-25 employees organized into 3-5 landscape maintenance crews.
• Manage daily operations to the highest standards of safety and efficiency.
• Collaborate with the company’s enhancement, irrigation, agronomy, and arbor care divisions to ensure seamless execution of all services provided to the customers in your portfolio.

Qualifications

• Proven experience in customer account management within commercial landscaping or a related industry.
• Operations management experience within the commercial landscape industry.
• Excellent communication, team leadership, and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving skills.
• Proficient in Microsoft Office and project management software.
• Bachelor’s or associate’s degree preferred.
• Conversational Spanish language proficiency a plus.
• Appropriate industry certifications (NALP, irrigators license, applicators license, etc) a plus.