Landscape Account Manager

About the role

United Land Service is seeking an experienced Account Manager to join our team. This role is integral to our operations, serving as the primary point of contact for our branch and acting as a subject matter expert in Customer Relations, Quality Control, Maintenance Safety Procedures, Ancillary Sales, and Budget Adherence.

Responsibilities

• Act as the main point of contact for the branch, managing all aspects of the maintenance contract.
• Develop and maintain long-term relationships with clients, ensuring high satisfaction and contractual obligations are met or exceeded.
• Identify and develop opportunities for enhancements of existing landscapes.
• Represent the company at various events, organizations, and associations to build relationships and enhance the company's public image and brand.
• Aid the sales team with winning new work for the branch/organization.
• Establish and implement quality assurance processes.
• Remain accountable and adhere to labor budgets and P&L guidelines.
• Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.

Qualifications

• Minimum of five years’ relevant experience required.
• Valid driver’s license required, as this role may involve driving between job sites and operating company vehicles.
• Prior Landscape or Construction Industry experience preferred.
• Proven track record in managing a portfolio of accounts in excess of $1.5M in annual revenue.
• Demonstrated ability to lead a team of maintenance crews with a focus on safety, quality, training, professionalism, customer service and advancement of the company brand and culture.
• Proficient in Microsoft Office Suite.

Physical Requirements

• Ability to sit, stand, walk, and drive for extended periods.
• Ability to travel frequently throughout the assigned region.
• Ability to work outdoors and in varying weather conditions as needed.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to safely access active job sites and navigate uneven terrain.

Benefits

• Competitive pay and room for growth!
• Commission on enhancements!
• Weekly Pay!
• PTO!
• Monday - Friday with major holidays off!
• Health, Dental, Vision, Matching 401k