Landscape Account Manager

About the role

We're looking for a relationship-driven Account Manager who is passionate about delivering outstanding customer service and helping commercial properties thrive.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget
• Manage all customer communication within client portfolio
• Partner with clients to actively promote landscape enhancements to beautify existing properties
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded
• Lead in the resolution of customer problems or concerns
• Achieve revenue, profitability, and contract renewal goals
• Ensure renewals of each current account within the customer portfolio

Requirements

• 3+ years' experience in the landscape industry in an account management or similar capacity
• Exceptional interpersonal communication and relationship building skills
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems, and demonstrate careful attention to detail
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader
• Experience in managing enhancement sales and estimation
• A winning attitude

Benefits

• Family company culture from the ground up
• Industry leading compensation
• Quarterly and annual performance-based incentive program
• Paid vacation and holidays
• Company vehicle, laptop, and phone
• Full suite of health insurance — medical, dental, vision, etc.
• 401(k) with company match
• Accelerated professional development opportunities