Landowner Outreach Coordinator

QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise, and resources to plan, design, engineer, manage, conduct maintenance on, and construct projects. Our turnkey service capabilities provide customers with efficiency, consistency, attention to detail, and safe execution. The QISG team brings together expertise in Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title, and Land Management to ensure outstanding results for our clients.

Canacre, a Quanta Services Company, focuses on leadership in Environment and Land services throughout the project lifecycle. We emphasize continuous development and growth, investing in industry knowledge and team expertise. Our goals are to provide technical leadership for greater regulatory understanding and certainty, build collaborative relationships with stakeholders, and mitigate environment, land, and right-of-way risks. We act with honesty and integrity within a culture of trust, collaboration, and teamwork, committing to diversity, inclusivity, and celebrating successes.

About the Role

The Landowner Outreach Coordinator serves as the primary liaison supporting the project engagement team, community stakeholders, and public officials during the rebuilding of a high-voltage electric transmission line in New York State. This role operates under the regulatory jurisdiction of the New York State Public Service Commission (PSC) Article VII process. The specialist supports the project engagement team to ensure flawless execution of all pre-construction and construction public involvement mandates, focusing on building trust, managing expectations, and mitigating conflicts to keep construction on schedule while ensuring complete regulatory compliance.

Responsibilities

• Article VII Compliance & Regulatory Outreach
  • Execute public involvement programs in strict compliance with New York Public Service Law (PSL) Article VII regulations and PSC orders.
  • Coordinate, track, and document all required stakeholder notifications, filings, and public notices mandated by the Article VII Certificate of Environmental Compatibility and Public Need.
  • Manage the log of all public inquiries and complaints to satisfy PSC reporting audits and compliance reviews.
  • Attend project-related meetings with clients, public officials, and community stakeholders.
• Landowner Relations & Right-of-Way Support
  • Support the Right-of-Way (ROW) and legal teams to interpret Article VII certificate conditions regarding individual property access, field activities, and environmental restrictions.
  • Conduct extensive one-on-one outreach with impacted landowners to explain upcoming transmission line impacts, access needs, and field activities related to the rebuilding of the existing transmission line.
  • Document property-specific commitments, fence/gate restrictions, and agricultural requirements in accordance with the New York State Department of Agriculture and Markets (AGM) construction guidelines for electric transmission lines.
  • Compile, document, and coordinate the prompt resolution of property damage claims (e.g., crop loss, rutting, soil compaction) to ensure certified restoration compliance.
• Construction Coordination & Incident Management
  • Interface daily with construction managers, environmental monitors, and agricultural inspectors to ensure field activities mirror community commitments.
  • Translate highly complex engineering maps, construction sequences, and Article VII Environmental Management and Construction Plans (EM&CP) into accessible language for the public.
  • Respond rapidly to real-time community complaints or protests, deploying to the field to resolve conflicts on-site alongside construction foremen.
  • Manage a project hotline and dedicated email queue, ensuring all inquiries receive responses within defined, legally compliant timeframes (e.g., 24 hours).

Requirements

• Education: Bachelor’s degree in Communications, Public Relations, Public Policy, Environmental Studies, or a related field.
• Experience: 3–5 years of public involvement or community relations experience, with direct experience navigating New York State utility infrastructure projects.
• Regulatory Acumen: Solid understanding of the New York Article VII permitting lifecycle, EM&CP processes, and PSC regulations.
• Communication: Superior verbal, written, and conflict-resolution skills. Proven ability to maintain a calm, empathetic, and objective demeanor during conflict situations or landowner disputes.
• Mobility: Valid driver’s license and willingness to travel frequently to project corridors and field trailers across New York.

Preferred Qualifications

• Direct experience handling public engagement for high-voltage transmission line rebuilds under the modern Article VII regulatory framework.
• Professional proficiency using stakeholder management databases (e.g., GIS, Procore, Teams) to track Article VII public interactions.

Benefits

• Competitive compensation.
• Comprehensive health coverage: multiple medical, dental, and vision plans with 100% preventive care.
• 24/7 telehealth (Teladoc).
• Employee Assistance Program (EAP).
• Company-funded HSA and pre-tax savings options.
• 401(k) Retirement Plan.
• No-cost short- and long-term disability.
• Employer-paid basic life and AD&D insurance.
• Paid time off (PTO) and 10 paid holidays.
• Paid parental leave.
• Education reimbursement and professional development.
• Employee discount program.
• Optional insurance offerings:
  • Identity Theft Protection.
  • Accident Insurance.
  • Voluntary Life (spouse and child).
  • Critical Illness.
  • Hospital Indemnity.
  • Pet Insurance.

Pay

$25/hr - $35/hr, depending on experience and qualifications.