Landfill Scale Operator

About the role

This classification performs routine work in the operation of scales and related equipment at a County landfill. Work involves responsibility for the operation of scales and related equipment in weighing and recording the weight of solid waste brought to the landfill in trucks by contract trash collectors and private citizens. Work includes preparing and maintaining daily records.

Responsibilities

• Weighs vehicles by means of an electronic scale connected to a computer to determine the weight of solid waste brought to the landfill for disposal.
• Receives payments or makes charge entry in computer; correctly counts money, maintains petty cash fund and makes accurate mathematical computations.
• Makes daily bank deposits and prepares daily and monthly reports.
• Makes appropriate decisions of applicable policies, rules, procedures, regulations, rates, hours of operations and the customer information computer systems, effectively executes all intermediate skills associated with customer service, including, but not limited to, answering and effectively satisfying all customer requests, inquiries and complaints.
• Estimates cubic yardage of waste in case of computer or scale breakdown.
• Performs daily sight inspection and cleaning of the scales.
• Works efficiently and tactfully in a demanding, high stress environment to answer and effectively satisfy assigned inquiries and complaints.
• Prepares and communicates information clearly, effectively and tactfully, orally and in writing; establishes and maintains effective working relationships with colleagues, other County departments, other agencies, and the public.
• Provides support and informal training in the operations of both the Scalehouse to other team members, when requested.
• Orders and processes daily operating needs for the Scalehouse.
• Reports and travels to various work locations.
• Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and appliable federal and Florida law.

Requirements

• High school graduate or recognized equivalent.
• Minimum Three (3) Years Clerical Customer Service-oriented Experience.
• Minimum of two (2) years cashiering experience.
• Possession of a valid driver's license is required. A valid Florida driver's license must be obtained within 30 days of hire.

Qualifications

• Ability to learn landfill fees in relation to materials brought to the landfill.
• Ability to operate an electronic weighting scale and computer console.
• Ability to make routine arithmetical computations and tabulations accurately and to prepare routine reports.
• Ability to sit or stand at a workstation utilizing a personal computer and maintaining concentration for sporadic periods of time.
• Skill in computer operations, including pertinent software applications and a specialized Customer Service system.