Lakeway Market - Perishables Rep - Full time

Responsibilities

• Provide superior customer service: take orders by telephone or in person and answer questions about products and selections.
• Prepare, package, and merchandise fresh product daily while maintaining all department and food safety / sanitation standards.
• Slice, package, label, and rotate products; scan items on Telxon for production; assist in technical areas as needed.
• Merchandise product effectively using suggestive selling techniques to meet customer needs and build department sales; make regular announcements related to freshly-produced items.
• Clean and sanitize display cases; properly operate and maintain equipment in compliance with H-E-B food safety and sanitation standards and departmental SOPs.

Department-Specific Responsibilities

• Aguas: Peel, cut, and chop fresh fruits and vegetables; prepare fresh specialty drinks and food products specific to the Aguas department.
• Floral: Design floral arrangements; provide a variety of fresh, quality products; design and execute merchandising programs; track seasonal records as appropriate.
• Meat/Market: Cut, trim, and prepare meat for service counters; ensure proper product rotation and storage; maintain coolers and freezers; weigh, price, and package selections; operate power meat prep and process equipment.
• Produce: Stock and rotate product to ensure freshness; assist the floral department when needed; communicate product knowledge to customers; cut, wrap, and price produce for the sales floor; maintain signing program.
• Seafood: Demonstrate knowledge of various fish and shellfish; weigh, price, and package selections; maintain coolers and freezers.

Qualifications

• Must be at least 18 years old.
• Customer service and communication skills; computer systems knowledge (Telxon, ACR, label machine).
• Strong reading, writing, planning, and organizing skills.
• High school diploma or GED (or equivalent).
• Completion of Company Orientation and Safety Training.

Physical Demands & Working Conditions

Function in a fast-paced retail environment while staying attentive to customer needs.

• Market/Meat:
  • Constantly reach at waist.
  • Frequently stand, walk, pivot, push/pull arms, grasp, cervical flexion.
  • Frequently exposed to wet, cold conditions.
  • Occasionally reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements.
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise.
  • Ability to lift 90 lbs and manage in excess of 90 lbs.
• Seafood:
  • Constantly reach at waist.
  • Frequently stand, walk, pivot, push/pull with arms, grasp.
  • Frequently exposed to wet, cold conditions.
  • Occasionally reach overhead, reach at shoulder/knees/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion.
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise.
  • Ability to lift 50 lbs and manage in excess of 50 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.