Lake Compounce - Seasonal Security Agent ($18/hour)

Roles & Responsibilities

Security Agents are responsible for maintaining a safe environment for guests and employees. The perfect candidate should have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations.

Job Duties & Responsibilities

• Enforce all Park rules and regulations
• Maintain constant vigilance while the park is operating to identify any potential issues or safety concerns
• Communicate any potential issues to other departments and/or leadership in a timely manner
• Conduct bag checks to prevent prohibited items from entering the park
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
• Monitor guest safety and communicate conflicts to supervisors on duty
• Take control of emergency and intense situations while remaining calm
• Professionally manage crowd control during emergency situations
• Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
• Exercise clear and concise communications with all park departments
• Answer phone calls, providing pleasant and helpful phone contact for staff and the public
• Aid in safety prevention efforts, including responding to all safety calls, fire alarms, and emergencies
• Utilized electronic card access, closed circuit television, and other audio/visual monitoring systems, monitors and supervises the response to all reports or irregular conditions
• All other duties as assigned by leadership

Requirements

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Must have reliable transportation to and from your scheduled shift
• Must possess a valid driver’s license and a good driving record
• Must have exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must possess exceptional physical abilities, including standing, walking, and remaining on feet for majority of the workday
• Must have good visual acuity, night vision, and peripheral vision
• Must have exceptional mental abilities, including analyzing people and/or situations quickly and calmly and taking appropriate actions in a quick and effective manner
• Must be able to operate a variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices
• Must be able to safely and efficiently operate motorized vehicles and equipment

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces
• Ability to remain sedentary for extended periods of time, while using a computer/camera equipment
• Carry, push, pull, lift, and hold objects weighing 30 pounds or more