Lake City Branch Manager
Forest Area Federal Credit Union · Lake City, MI · 2 wk ago
ManagementFull-time
What You'll Do
- Lead, coach, and develop a high-performing branch team through regular feedback, mentoring, and performance management.
- Create an exceptional member experience by delivering personalized financial solutions and outstanding service.
- Grow branch relationships through business development, community involvement, and member engagement.
- Manage daily branch operations while ensuring compliance with all credit union policies, procedures, and regulations.
- Analyze branch performance and implement strategies to achieve lending, deposit, membership, and service goals.
- Foster a positive, collaborative, and accountable team culture aligned with the credit union's mission and core values.
- Resolve complex member concerns with professionalism and sound judgment.
- Partner with other departments to support organizational initiatives and continuous improvement efforts.
Requirements
- Previous leadership experience in banking, credit union, or financial services.
- Strong coaching and employee development skills.
- Excellent communication and relationship-building abilities.
- Proven ability to achieve sales, service, and operational goals.
- Knowledge of consumer lending, deposit products, and financial institution operations.
- Strong problem-solving, organizational, and decision-making skills.
- Passion for serving members and supporting your local community.
Qualifications
- Ace in Business, Finance, or a related field, or equivalent work experience.
- Previous experience managing a retail banking or credit union branch.
- Experience with lending, branch operations, and regulatory compliance.
Benefits
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Retail retirement benefits
- Paid time off and holidays
- Professional development opportunities
- A collaborative and supportive work environment
- Opportunities for career advancement
Pay
Competitive salary
Schedule
N/A
Skills
- Leadership
- Teamwork
- Customer Service
- Financial Analysis
- Problem Solving
- Regulatory Compliance
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Benefits
- Paid Time Off
- Holidays
- Professional Development
- Collaborative Environment
- Career Advancement Opportunities