Laboratory Technician/Patient Service Representative

About the role

The Laboratory Technician/Patient Service Representative position at HCN’s Naples Laboratory is responsible for providing support in laboratory operations and assisting patients.

Responsibilities

• Perform routine laboratory tests and ensure accuracy and timely results
• Handle patient inquiries and assist with administrative tasks
• Ensure compliance with all safety protocols and regulations
• Support the maintenance of a clean and organized work environment

Requirements

• Bachelor's degree in a related field or equivalent experience
• Experience in a healthcare setting preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Valid Florida driver’s license

Qualifications

• Bilingual proficiency in English and Spanish preferred
• Knowledge of medical terminology and procedures
• Basic computer skills including Microsoft Office

Skills

• Attention to detail
• Customer service orientation
• Problem-solving abilities

Benefits

• Competitive wage
• Eleven paid holidays
• Paid Time Off
• Medical, dental, and vision insurance
• Life insurance (company-paid)
• 403b savings plan
• 401a company-sponsored pension plan
• Other miscellaneous benefits

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate patient needs.