Laboratory Support Technician Lead-Lab Administration-Ankeny
Overview
Provide efficient and accurate answering, messaging or routing of all incoming telephone traffic to testing department, billing department, medical technical consultant and management. Creating a reliable and professional communication link between UnityPoint Health Des Moines physicians, staff, patients, clients and other referral laboratories.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Paid time off
- Paid holidays
- Short and long-term disability
- Dental and health insurance
- Employee recognition program
- 401K matching
- Pet insurance
- Early access to earned wages
- Tuition reimbursement
- Adoption assistance
Responsibilities
The Laboratory Support Technician (LST) Team Leader coordinates the pre-analytical and post analytical phases of laboratory specimens for testing which includes collection, registration, ordering, processing, delivery, and reporting of laboratory specimens. In addition the LST Team Leader evaluates specimen acceptability and responds to requests for information from customers. This position serves in the Laboratory's main communication and customer relations center. This position contributes directly to patient care by coordinating the team for accurately and timely processing specimens and dispersing information both in and outside the Laboratory.
Qualifications
- High school diploma or equivalent
- Phlebotomy experience required
- Training as a unit clerk, medical assistant, medical secretary is preferred
- Coursework in biology and/or chemistry is considered