Laboratory Supervisor

Job Summary

Under the direction of the Laboratory Medical Director and/or Market/Regional Manager, Supervisors are responsible for the technical and/or direct supervision of activities of lab personnel engaged in performing chemical, microscopic, and bacteriologic tests to obtain data for use in diagnosis and treatment of diseases. Maintains policies and procedures, ensures quality control practices are followed within the Laboratory. Maintains effective interdepartmental and physician relations. Executes work assignment and additional tasks as directed by Support Center functional lead.

Essential Functions

• Supervises the work of laboratory personnel engaged in performing routine and specialized technical procedures, including planning laboratory work, evaluating work performed, reviewing test results and handling procedural and technical laboratory problems.
• Develops and implements quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment and compliance with federal regulations; prepare and maintain applicable records.
• Purchases or directs purchase of laboratory equipment and supplies.
• Prepares technical reports reflecting volume of work, procedures utilized and test results; coordinates the preparation of reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Selects the test methodology that is appropriate for the clinical use of the test results.
• Verifies the test procedures performed and establishes the laboratory's test performance characteristics, including the precision and accuracy of each test and test system.
• Establishes and maintains instrument maintenance procedures; assists in instrument troubleshooting.
• Resolves technical problems and ensures that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Maintains test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
• Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
• Reviews test results to ensure quality control adherence and accuracy as needed.
• Identifies training needs and assures that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
• Evaluates the competency of all testing personnel and assures that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
• Maintains Laboratory budgets, revenue, capital and operational expenses, sufficient staffing and any other plans for allocation of fiscal or other resources relating to the scope of services provided.
• Assigns staff to duties and oversees performance of tests.
• Affords assistance with staffing coverage as needed by completing laboratory testing/system training and maintaining competency as applicable for areas of oversight.
• Establishs a Performance Improvement program to monitor data related to organizational processes and outcomes of laboratory testing.
• Affords assurance that all laboratory services are operated within strict State and Federal requirements and standards.
• Affords assurance that all laboratory services are operated within accreditation body requirements and standards (ie Joint Commission).
• Participates in all accreditation surveys (i.e. Joint Commission).
• Makes and provides on-site, telephone or electronic consultations to resolve technical problems in accordance with policies and procedures.
• Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• Promotes adherence to the Company's Code of Business Conduct and the Corporate Compliance Agreement by monitoring employee performance and identifying and responding to compliance issues.

Qualifications

• Education: Bachelor's degree in a chemical, physical, biological science, or medical technology from an accredited institution.
• Licenses/Certifications: Current license issued by the State in which the laboratory is located, if such licensing is required. Certification as a Medical Technologist or Medical Laboratory Scientist by a nationally recognized agency/board as required by State.
• Experience: Requires 3 years clinical laboratory management or director experience in high complexity testing.