Laboratory Supervisor

About City Of Hope: City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. With an independent, National Cancer Institute-designated comprehensive cancer center at its core, City of Hope’s integrated model spans cancer care, research and development, academics and training, and philanthropy.

About the role

The Laboratory Supervisor is responsible for the day-to-day oversight of clinical laboratory operations at City of Hope Goodyear Hospital. This position supervises Medical Technologists, Laboratory Assistants, and support staff while ensuring the delivery of accurate, timely, and high-quality laboratory services. The supervisor oversees operations across multiple laboratory disciplines, including Blood Bank, Chemistry, Hematology, Coagulation, Urinalysis, Molecular Diagnostics, Specimen Processing, and Reference Laboratory Send-Out Testing. The Laboratory Supervisor serves as a technical and operational resource for laboratory staff, promotes regulatory compliance, supports quality initiatives, and collaborates with laboratory leadership, medical directors, nursing, and other healthcare providers to ensure exceptional patient care.

Responsibilities

• Oversee day-to-day clinical laboratory operations.
• Supervise Medical Technologists, Laboratory Assistants, and support staff.
• Ensure delivery of accurate, timely, and high-quality laboratory services.
• Manage operations across multiple laboratory disciplines (Blood Bank, Chemistry, Hematology, Coagulation, Urinalysis, Molecular Diagnostics, Specimen Processing, and Reference Laboratory Send-Out Testing).
• Serve as a technical and operational resource for laboratory staff.
• Promote regulatory compliance and support quality initiatives.
• Collaborate with laboratory leadership, medical directors, nursing, and other healthcare providers.

Requirements

• Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or related biological science.
• Current ASCP certification as Medical Laboratory Scientist (MLS) or equivalent certification.
• Minimum of five (5) years of clinical laboratory experience in a hospital or acute care setting.
• Minimum of two (2) years of progressive leadership, lead technologist, or supervisory experience.
• Comprehensive knowledge of clinical laboratory operations and regulatory requirements.

Qualifications

• Master's degree in a healthcare, laboratory, or business-related field (preferred).
• Previous supervisory experience overseeing multiple laboratory disciplines (preferred).
• Experience with hospital laboratory information systems (LIS) and Epic Beaker (preferred).
• Experience supporting CAP, CLIA, AABB, and Joint Commission inspections (preferred).

Pay

City of Hope employees pay is based on work experience, qualifications, and work location.