Laboratory Quality Coordinator

About the Role

The Quality Coordinator will work with the lab administrative and operations teams to support the Laboratory’s Quality systems in accordance with accreditation requirements for The College of American Pathologists, The Association for the Advancement of Blood & Biotherapies, and The Joint Commission. They will ensure current accreditation status for the clinical laboratory and provide support for validation activities with new methodologies or equipment. The role also involves supporting and participating in overall quality improvement to maximize the laboratory's operational effectiveness.

About CarolinaEast Health System

CarolinaEast Health System is dedicated to delivering high-quality, compassionate care across the Coastal Carolina region. Our 350-bed medical center offers a comprehensive range of inpatient and outpatient services, utilizing advanced medical technologies. With over 3,200 team members and physician practices across various specialties in four counties, we foster a culture of excellence. Our employees ensure patients receive top-tier care in a friendly, community-focused environment. CarolinaEast is the first North Carolina medical center recognized as a Cardiovascular Center of Excellence and has been named one of America’s Best-In-State Hospitals by Newsweek, among other accolades.

Responsibilities

• Support the Laboratory’s Quality systems in compliance with accreditation requirements.
• Ensure current accreditation status for the clinical laboratory.
• Provide support for validation activities with new methodologies or equipment.
• Participate in overall quality improvement to enhance laboratory operational effectiveness.

Requirements

• Bachelor of Science Degree in Medical Technology or related biological science, including a 12-month practical training program.
• Certification or eligibility for certification from a nationally recognized agency such as ASCP.
• Associate’s Degree in Medical Technology plus five years of hospital experience may substitute for the above.
• Additional training and experience beyond non-supervisory technologist level, with exceptions for demonstrated technical and leadership abilities.
• Thorough knowledge of all test procedures, equipment, techniques, principles, and instruments used in laboratory diagnostics.
• Ability to recognize and solve problems, identify causes, and communicate effectively with diverse stakeholders.
• Skills to evaluate procedures, equipment, and personnel, and guide/supervise others.
• Commitment to delivering outstanding customer service aligned with CarolinaEast's Standards of Excellence.

Schedule

Monday - Friday, 8:00 AM to 4:30 PM