Laboratory Patient Service Center Specialist
About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Position Summary
Responsible for the day-to-day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens.
Essential Functions and Responsibilities
- Performs proper specimen collection [blood and non-blood], including patient preparation, labeling, handling, preservation or fixation, processing or preparation, transportation, and storage of specimens; complies with all standards for laboratory procedures. Demonstrates knowledge and ability to evaluate and select proper collection methods for age specific patients.
- Completes specimen handling and processing including centrifuging all tubes and aliquoting.
- Arranges for specimen transport using established procedure.
- Collections, verifies, and processes patient registration data and test order/entry into hospital information system/laboratory information system and understanding of insurance plans.
- Adheres to Compliance policies related to job duties to include presenting Advance Beneficiary Notice (ABN) of non-coverage prior to delivery of outpatient services.
- Responsible for obtaining consent for treatment.
Required
- High school diploma or equivalent.
- 6 months phlebotomy experience
Preferred
- Certified as a phlebotomy technician.
- Previous phlebotomy training course in approved program.
- Previous experience in a clinical laboratory environment.
Equal Opportunity Employer
Equal Opportunity Employer