Laboratory Operations Supervisor

About the role

Want to expand your career‑development potential, your ability to help donors and patients, and your access to professional opportunities? Octapharma Plasma is growing fast, creating learning and career development opportunities throughout the company, especially in donation centers. If you love to learn, enjoy people, and have a real heart to help, consider joining as a Laboratory Operations Supervisor.

Responsibilities

• Provide first‑line supervision over the technical and operational staff in the laboratory area.
• Participate in the hiring process; process performance evaluations, probationary reviews, annually and as otherwise required.
• Process, evaluate, and document initial training and competency assessment of testing and processing personnel.
• Write, revise, and collaborate on testing, production, and validation protocols.
• Collaborate with the Director to improve operational efficiency; develop and implement recommendations to improve operations and optimize customer service.
• Perform a full range of laboratory tests, from routine to complex, with no supervision; responsible for specimen processing, test performance, and reporting test results.
• Identify problems that may adversely affect test performance or reporting of results and either correct them or bring them to senior staff attention.
• Perform FDA, CLIA, and other required tests on blood and blood products according to Octapharma Plasma approved SOPs or special protocols.
• May be cross‑trained to perform viral marker testing, syphilis screen, sickle cell screen, total protein, protein electrophoresis, ABO, Rh, antibody detection, antibody identification, red cell phenotyping, or sterility cultures.
• Operate and interact with an array of complex precision instruments and a variety of highly automated and electronic equipment.
• Perform glycerolyzation and deglycerolyzation procedures to prepare immunogen cell units for storage or distribution.
• Maintain complete and accurate records of all events, tasks, and testing related to product testing and eventual release or distribution.
• Perform and document laboratory testing and instrument quality control, proficiency testing, preventive maintenance, troubleshooting, calibration, and validation as required; maintain records that demonstrate proficiency testing samples are tested in the same manner as donor samples.
• Provide Quality Assurance support to OPI Laboratory Operations.

Requirements

• 4+ years of clinical laboratory testing experience (required).
• 2+ years of lead/supervisor experience (preferred).
• Must qualify as a technical supervisor in accordance with CLIA Regulations 493.1423 Standard; Testing Personnel Qualifications.
• Ability to work diverse shifts and overtime hours, as required.
• Ability to work in a variety of different test areas after appropriate training.
• Self‑motivated with the ability to work with minimal supervision while able to take direction.
• Proficient with computer software in both office and laboratory environments.
• Ability to read, understand, write, and follow SOPs, validation protocols, etc., and to complete documentation clearly and accurately.
• Understands the importance of mentoring and coaching employees.
• Shows enthusiasm for helping others improve and/or develop new skills.

Benefits

• Formal training
• Outstanding medical, dental, and vision insurance plans
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Wellness program
• 401(k) retirement plan
• Paid time off
• Company‑paid holidays
• Personal time